9 Jobs in Canutillo, TX
TEKsystems is Hiring a Customer service advocate Near Canutillo, TX
We are seeking compassionate and tech-savvy healthcare customer service representatives to join our team! This role includes conducting check-in calls via Zoom, responding to tickets from the queue, and cross-training in the Member Success team when needed.
The ideal candidate will have 1 years of healthcare / insurance customer service experience, excellent communication skills, and a passion for helping others.
Qualifications :
- 1 years of customer service experience via phone and email (healthcare or insurance experience required)
- Excellent written and verbal communication skills.
- Highly empathetic with a passion for helping others.
- Tech-savvy, with the ability to learn and navigate various systems confidently and effectively.
Work Schedule :
- The role includes an 8-hour shift, split into two blocks : 4 hours for calls and 4 hours for responding to emails. Fixed start time between 8am - 10am PST (9am - 11am MST)
- Shift #1 : Sun-Thu
- Shift #2 : Tue-Sat
Why Join Us?
- Join a small but mighty team of 10.
- Opportunities for cross-training and skill development in other departments.
- Leadership advancement potential into Team Lead or Coach roles.
- Join companys mission in making mental health care accessible and supportive for therapists and members alike.
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
Last updated : 2024-05-16
Job Summary
Full Time
Business Services
$33k-42k (estimate)
05/18/2024
08/14/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Customer service advocate include Customer Service, Communication Skills, Leadership, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service advocate positions, which can be used as a reference in future career path planning. As a Customer service advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service advocate. You can explore the career advancement for a Customer service advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
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Those are the people who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
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Customer service advocates who work for private companies might conduct research to find out what competitors do for their customers.
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May create new training materials for customer-facing teams reflecting new policies and procedures.
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They may assist representatives as they handle complex customer service situations or take charge of client outreach.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advocate jobs
Many customer service advocates perform customer research to understand what their customers expect from their services.
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Salaries and benefits for customer service advocates can depend on experience, education and geographical location.
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They may also ask the client services team for their feedback on the new policies and make adjustments based on those recommendations.
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A good Customer Service Advocate must have excellent communication skills since they will be speaking directly with customers.
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Customer Service Advocate need a mix of technical skills and human skills.
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Step 3: View the best colleges and universities for Customer Service Advocate.
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